Meet our customer service team

Our customer success specialists live and breathe the MacuLogix® mission to revolutionize vision care by empowering primary eye care professionals with the technology and tools needed to create an AMD Center of Excellence.®

The team that makes it happen!

Laura Walter, Director of Customer Service
[email protected]

Laura Walter oversees our customer service specialists. She has been with MacuLogix since the early days and can assist you with questions for your AdaptDx or AdaptDx Pro.

Matthew Mullen, Sr. Customer Service Specialist
Email: [email protected]
Phone: 888.392.6801

Matthew Mullen joined MacuLogix in March 2019. Matt is our resident clinical expert. He can assist you with test interpretation questions, technician usage inquiries, and reimbursement concerns.

Ashley Macedo, Customer Service Specialist
Email: [email protected]
Phone: 888.392.6801

Ashley Macedo provides support to our Customer Success Team and partner practices. She will ensure you receive your order as expected. Ashley is your go-to person with any issues or concerns regarding your recent purchase.

Our team is available Monday - Friday, 8:00 AM to 5 PM (EST).

All inquiries will be answered within 1 business day of receipt.